For those of you who read my last post, I have an update. For those of you that didn’t, I had purchased a defective component for my stereo system and had been trying to get some sort of resolution of my problem through the Customer Support team at Best Buy®.
I had talked to a couple of the support people on the phone early in March, and while they were polite and friendly, they weren’t able to do anything to rectify my problem. So I sent several emails to the executive members of the Customer Support team. And nothing happened until March 10th when I received an email from one member of the Executive Resolution Team assuring me that I was a revered and extremely valuable customer. And then nothing happened. Again.
Yesterday, I sent another email to Best Buy®, and I finally contacted the one person I had initially resisted contacting.
Mr. Herbert Joly, the CEO.
I outlined all of my conversations with the Customer Support team, verbal and written, and asked Mr. Joly if he’d be kind enough to, you know, kind of light a small to medium sized fire under a few asses and get someone to do something to resolve my problem in a bit more timely manner, like, this year.
I told Mr. Joly that I had been a nurse, so I had a very basic understanding of customer service. I likened my experience with his company to having one of my patients ask me for a couple of Tylenol for pain, then me responding, “I’m sorry, revered and extremely valuable customer. If you could check back with me in six to eight months, I might be able to help you.”
This morning, I received a telephone call from Mr. Eleazar Kovalov, the guy who had assured me that I was revered and extremely valuable. He said that he was going to send me a refund check in the amount of $81.96. In his mind, it was the easiest, quickest resolution, and this thing had clearly been stretched out too long already. And he informed me that I would receive my check in ten days.
But wait, there’s more. My lovely supermodel wife’s boyfriend is coming here to visit at the end of April, and he’s going to bring me a new wireless rear speaker unit.
You can breathe easily once more, Jane. Balance has been restored to The Force, at least as far as this situation goes.
And one last thing. I sent another email to Mr. Joly thanking him for his assistance.
However, there always has to be something else that gets messed up, creating a different imbalance, otherwise my life would be perfect. It would appear there’s a plan in place to make sure that never happens.
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I’ve mentioned my affection for movies and music in previous posts. Little Known Fact About My Blog: many of the titles of the posts I write are also song or movie titles. Or at the very least, a play on words that reflects a song or movie title.
Coming up with a catchy title is the most critical part of the writing process. Well, it is for me. Suppose that Erich Maria Remarque wanted to write a sequel to All Quiet on the Western Front. He’d need another catchy title to grab his readers’ attention.
I’d suggest this: Still Pretty Quiet on the Western Front.
Mr. Remarque will have to figure out the rest…
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Perhaps you’ve seen the movie, My Left Foot, 1989, Daniel Day-Lewis. It’s the story of Christy Brown. He was an Irishman born with cerebral palsy, and the only part of his body he could control was his left foot. About a week ago, my right foot started bothering me and it steadily got worse until it became the only part of my body that I couldn’t control.
I’m fairly used to having at least one part of my body bother me on a daily basis, so I wasn’t too concerned about my newest pain issue. It wasn’t too bad. Most of the time. Unless I was golfing.
I went to my weekly golf lesson with my buddy, Tom. By the way, my golf coaches are reasonably satisfied with the mechanical improvement in my swing. I still have a bunch of stuff to figure out, but as they say, it’s job security for them.
My golf lesson is a group lesson. A bunch of old, white gringos gather on the driving range and hit golf balls while Romero and Cesar critique our swings and stuff. Yesterday, I hit golf balls for about an hour. And that’s all I did. I didn’t practice putting. I didn’t run laps around the golf course, or do any push ups. To be honest, none of us do any of those things. Most of the old gringos hit golf balls, then go drink beer in the club house afterwards.
My right foot was aching on a medium-ish scale when I arrived at the golf course, but by the time I got home I could hardly place any weight on my wildly throbbing foot. On a scale of one to ten, my pain was a nine. It climbed to thirteen if I tried to walk.
I’m not a doctor. I’ve never even played one on TV, but I once was a very good nurse. So I decided to diagnose myself.
Okay. I need to document a couple of disclaimers. First, and foremost, do not try this at home. I am a highly trained healthcare professional with decades of experience at speaking very complex medical terminology.
Second, and secondmost, do not, under any circumstances, ever ask me to diagnose you. I’ll tell you that you have cancer.
Okay. Let us begin.
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Little Known Fact About Nurses: whenever something goes wrong with our bodies, we automatically assume the worst. We know all of the terrible things that can go wrong. Therefore, I immediately came to the conclusion that I had somehow stepped on a landmine.
Little Known Fact About Medical Diagnoses: finding the correct diagnosis can be a very complicated and tricksy thing. It’s basically a process of ruling out shit until only one thing can be ruled in. Unless there’s more than one thing… Seeing how I hadn’t actually stepped on a landmine, it was easy to rule this out. The only thing about this diagnosis that was remotely accurate was it conveyed the level of pain I was in.
So I moved on to the next most probable scenario. I had stepped in a bear trap. Again, fairly easy to rule out because there aren’t any wild bears in Mexico, and even if there are, there aren’t any living in the Lakeside area, so there aren’t any bear traps to accidentally step in.
Trauma would certainly be a good cause of the pain I’ve been experiencing. But I’m pretty sure I’d remember injuring myself, and I have no recollection of doing anything to fold, spindle or otherwise mutilate my right foot.
Back when I was drinking myself to death, I would wake up in the morning with multiple areas that ached with pain. And the first thing that popped into my head was, Did I jump out of a car on the highway again?
Once I got through the impossible possibilities it was on to the less improbable possibilities.
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Gout is a complex form of arthritis that can affect anyone, but is more common in older males. Like, well, me. It’s characterized by sudden, severe attacks of pain, swelling, redness and tenderness in the joints, often the joint at the base of the big toe.
It is precisely that part of my right foot that has been screaming in something like unto agony.
Gout occurs when urate crystals accumulate in your joints, causing inflammation and intense pain. Urate crystals can form when you have high levels of uric acid in your blood.
Okay. I just had a bunch of labs done last week, and none of my lab values were abnormal. While gout isn’t as ridiculous of a diagnosis as landmines or bear traps, it still doesn’t appear to be very probable.
If you’re experiencing a gout flare up, urate crystals accumulate in all of your joints, not just your big toe. I have varying degrees of arthritis in my back, shoulders and knees. And also in my hips, ankles and hands. Yet none of those joints are screaming in pain. The only thing that is gout-ish about my symptoms is the point of origin of my pain.
I might not be able to completely rule out gout, but neither can I completely rule it in. There’s a couple of more possibilities.
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A bunion is a bony bump that forms on the joint at the base of your big toe. It forms when your big toe pushes against your next toe, forcing the joint of your big toe to get bigger and stick out. Bunions can also hurt like hell.
Little Known Fact About My Right Foot: it has a bunion. It’s not a big bunion, and as far as I know it has never caused me this much discomfort before. So whatever it is that has gone wrong with my foot, it probably isn’t the bunion’s fault.
My right foot hurts almost as bad as my first kidney stone did, which made me think that maybe I was passing another kidney stone, except this one is leaving my body via the big toe on my right foot. As intriguing as this idea is, I drink a lots of water now, mostly because I never want to have another kidney stone. Even in my foot.
I’m pretty sure I can rule out my bunion. And a pedal/plantar renal calculus.
See? I told you I knew a lots of fancy-sounding words. And then I remembered something that sounds uber-fancy.
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Plantar fasciitis is one of the most common causes of foot pain. It involves an inflammation of a thick band of tissue that runs across the bottom of your foot and connects your heel bone to your toes, the plantar fascia. Hence, the name. Plantar fasciitis typically causes a stabbing pain in the bottom of your foot near the heel.
However, my heel is the only part of my right foot that doesn’t hurt. The rest of it fucking hurts like unto two goddamn hells. It feels like I’m walking on razor blades while dropping a bowling ball on my foot.
I have a very high pain tolerance, but this has been beyond my ability to effectively cope with, so I did what any logical guy in my position would do. I begged my lovely supermodel wife to amputate my right foot with my power miter saw. She said no, which wasn’t all that surprising. She would probably tell you that she spends one-third of her time saying no to things I suggest.
Perhaps A Little Known Fact About Plantar Fasciitis And Nurses: nurses are at a high risk level of developing plantar fasciitis because they spend long hours on their feet walking on hard surfaces. Several nurses I know have had it. Their descriptions of their symptoms are what made me think PF was the root cause of my aching foot.
Like unto almost every disease process, there are multiple factors involved in contracting and/or developing PF, and I have almost none of them. I don’t exercise. I sure as hell don’t run. I’m not obese. I’m not working as a nurse anymore. Still, there’s one possible indication that applies to me.
Wearing ill-fitting shoes can cause PF. I recently bought a new pair of Skechers® golf shoes. I absolutely love Skechers®. I have five pairs of their shoes. They’re the most comfortable shoes I’ve ever worn. That said, I’m not sure why I bought new golf shoes. I didn’t need them. I already have two pairs of golf shoes. My new shoes are a bright neon green. You need sunglasses just to look at them. I never buy stuff like unto that.
My new golf shoes are the most expensive shoes I’ve ever purchased, but they’re just a bit too big for my feets. My feets slip and slide, just a little, inside my new shoes when I’m walking downhill. Otherwise, I don’t really notice any issues with my golf shoes. Maybe, just maybe, they might have some culpability in the current status of my right foot.
And then there’s this: the recommended treatments for PF have made my right foot feel better. Rest. Ice packs. Motrin. Stretching exercises. Elevation.
Something I found interesting is one of treatments for plantar fasciitis is ESWT. Extracorporeal Shock Wave Therapy. It’s what my urologist did to break up two of my kidney stones.
I’ll probably spend the next few days doing those things, minus the ESWT, and not much else. My right foot actually feels pretty decent right now. I hope it works. I’m going golfing on Sunday.
If the shoe fits… In my case, it’s the opposite. At this point, I’m not sure I’ll ever wear my amazing Technicolor golf shoes again.
Perhaps A Little Known Fact About Me And Shoes: I rarely wear shoes around the house. I prefer being barefoot. So this makes the case against my flamboyant golf shoes that much stronger. My feet have been seen associating with them more than any of my other shoes.
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And there you have it. We have explored several possibilities. Some of them even made sense. What we ended up with is Non-traumatic Non-traditional Delayed Onset Pseudo-Goutal Plantar-Facio Bunionitis with Possible Idiopathic Displaced Renal Calculus Syndrome.
If I had gone to see my doctor back in the States, that diagnosis would probably have cost me a few hundred dollars. In Mexico, it would’ve been seiscientos pesos. Roughly thirty bucks.
I love Mexico.
Does anyone want a pair of Technicolor golf shoes? Sunglasses not included.